Supporting Our Long-Standing Customers With the Same Commitment and Care
Although Smart Communications is now primarily focused on delivering connectivity for the Smart Outdoor digital screen network, we remain fully committed to supporting all of our existing B2B communications customers. Your services continue to be monitored, maintained and managed with the same level of expertise and responsiveness that you have always relied on. While we are no longer provisioning new solutions outside the Smart Outdoor estate, every existing customer will continue to receive full technical support, service assurance and access to our UK-based team.
We understand that communications infrastructure is mission-critical to your organisation. Whether you depend on us for leased lines, business broadband, hosted telephony, networks, or managed services, our priority is ensuring continuity, performance and reliability across the solutions you already have in place. Nothing about our shift in strategic focus changes the quality of the service you receive day-to-day; our engineering and service teams remain dedicated to keeping your systems running smoothly and securely.
As part of Smart Media Group, we continue to invest in the platforms, tools and monitoring systems that underpin our service delivery. Existing customers benefit from ongoing system updates, proactive performance monitoring and access to our established escalation processes. Should you require changes, upgrades or fault resolution, our team will guide you through the process and ensure your business continues to operate without disruption.
We also recognise the importance of clear communication during periods of organisational change. If your business has questions about the future of your connectivity or telephony services, we are here to offer clarity and support. Our goal is to make sure you feel confident that your services are stable, secure and in capable hands. While our broader strategy now centres on powering the Smart Outdoor network, we value the relationships we have built with our B2B customers and remain committed to honouring the service agreements in place.
If you need assistance, service updates or technical support, you can reach us via the dedicated support channels below. Our team is here to help, and we look forward to continuing to support your business.